How can we assist you?

Portal Guide

Navigating the dashboard, accessing case files, and tracking court dates.

Billing & Retainer

Understanding invoices, topping up retainers, and crypto payment methods.

Security & 2FA

Setting up biometric login, encrypted chat protocols, and data privacy.

Frequently Asked Questions

Use the "Document Vault" in your Client Dashboard. Files uploaded there are AES-256 encrypted and air-gapped from our public servers. Do not email sensitive evidence.

Yes. We accept USDC (Solana) and USDT (ERC-20) for international retainers. Invoices generated for crypto payments will include a standard FIU-IND compliance disclaimer.

Messages marked "Privileged" fall under Attorney-Client Privilege (Section 126, Evidence Act). These cannot be compelled as evidence in court. Our secure chat ensures this chain is never broken by third-party servers.

For security reasons, we cannot reset 2FA remotely. You must schedule a video verification call with your Case Manager to verify identity before access is restored.

Still need help?

Our technical support team is available 24/7 for critical access issues.

Email Support